Full disclosure: no idea how they are as a vet clinic. Never got that far. Called them because we were shopping around for new vets and needed our puppy spayed. Called them and spoke to a nice woman who quoted me a reasonable rate for a spay and I was ready to make the switch. Told the lady all about my puppy and made an initial appt with the vet.
Took time off work and drove down to be seen. Then, I get told they won’t spay my puppy because she’s too big and (verbatim quote), “The doctor is getting old and just doesn’t want to deal with larger breeds”.
I get all that. I am not even mad that that’s the stance. A bit odd that that’s the reason, but hey - it’s their business. But say that on the phone and don’t waste a (potential) customer’s time.
I didn’t establish care there. If they can’t be upfront with a potential customer on the phone, I’m not willing to engage any further. If the vet doctor is “that old”, what is the future of that place anyway?
Tracey Burton
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October 23, 2023
I just love Amanda “Mandy” Asher, she is extremely smart, has an enormous heart, she’s straight forward and runs a tight ship. There’s No slacker’s allowed on this chicks crew! All the trust worthy qualities needed to care for my fur baby! Mandy checks all the boxes for a great Veterinarian Assistant.
Roy Hadden
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April 25, 2024
It feels like everyone here loves our pets as much as we do. Dr. Sheehan speaks softly and has a gentle touch to keep them calm. Prices are very fair.
Shannon Sherman
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December 22, 2022
We took our beloved Bernese Mountain dog, Scarlet, to this practice for a second opinion for a growth in her mouth. It was an overall wonderful experience from start to finish as Scarlet was treated like a queen by all of the staff and she seemed very relaxed during our time there-not typical for when she is at a vet appointment. Dr. Robyn was very calming and was able to provide a quick, accurate diagnosis, which we are so thankful for! Care was exceptional and the price is very reasonable. We have found a new vet practice!!! So happy that we were referred here!
Devin Elfers
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December 29, 2023
Been a customer here for over 8 years. Always great service from Dr Robyn and her staff. Beware of her new receptionist though 👀. She likes to sleep on the job and gets snippy if you give her too many pets. 🤣 If you bring treats for the receptionist she tends to be less grumpy.
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1063 Oregonia Rd, Lebanon, OH 45036, USA
Claim Listing: Countryside Animal Hospital
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Full disclosure: no idea how they are as a vet clinic. Never got that far. Called them because we were shopping around for new vets and needed our puppy spayed. Called them and spoke to a nice woman who quoted me a reasonable rate for a spay and I was ready to make the switch. Told the lady all about my puppy and made an initial appt with the vet. Took time off work and drove down to be seen. Then, I get told they won’t spay my puppy because she’s too big and (verbatim quote), “The doctor is getting old and just doesn’t want to deal with larger breeds”. I get all that. I am not even mad that that’s the stance. A bit odd that that’s the reason, but hey - it’s their business. But say that on the phone and don’t waste a (potential) customer’s time. I didn’t establish care there. If they can’t be upfront with a potential customer on the phone, I’m not willing to engage any further. If the vet doctor is “that old”, what is the future of that place anyway?
I just love Amanda “Mandy” Asher, she is extremely smart, has an enormous heart, she’s straight forward and runs a tight ship. There’s No slacker’s allowed on this chicks crew! All the trust worthy qualities needed to care for my fur baby! Mandy checks all the boxes for a great Veterinarian Assistant.
It feels like everyone here loves our pets as much as we do. Dr. Sheehan speaks softly and has a gentle touch to keep them calm. Prices are very fair.
We took our beloved Bernese Mountain dog, Scarlet, to this practice for a second opinion for a growth in her mouth. It was an overall wonderful experience from start to finish as Scarlet was treated like a queen by all of the staff and she seemed very relaxed during our time there-not typical for when she is at a vet appointment. Dr. Robyn was very calming and was able to provide a quick, accurate diagnosis, which we are so thankful for! Care was exceptional and the price is very reasonable. We have found a new vet practice!!! So happy that we were referred here!
Been a customer here for over 8 years. Always great service from Dr Robyn and her staff. Beware of her new receptionist though 👀. She likes to sleep on the job and gets snippy if you give her too many pets. 🤣 If you bring treats for the receptionist she tends to be less grumpy.